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Summary of Palm Beach Jewelry Customer Service Calls

417 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
04:10 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Palm Beach Jewelry to Ask about:

Payments and Charges:

  • “Payments”
  • “Charge using 4 easy payments”
  • “I wanted make monthly payments and ,the full amount was charged to my account”

Return/ Replace:

  • “Asking for help with returns and exchanges”
  • “Returned item. Want to know the staus”
  • “I need to return a ring stones fell out”

Shipping and Delivery:

  • “I put the wrong address and i need the item shipped out again”
  • “To see if my order has been shipped”
  • “Delivery”

Refund:

  • “Rerun and refund”
  • “Item refund”
  • “My refund is not correct?”

Product/ Service quality:

  • “Broken item”
  • “I bought something for my wife and the necklace chain broke”

Cancellation:

  • “I need to cancel my order”
  • “Order was cancelled for no apparent reason, payment has not been returned”
  • “To make sure an order was cancellrd”

Cards:

  • “Palm beach jewelry olaced a hold on my debit card funds”
  • “I need to change my credit card information”

Account:

  • “My order are not on my account”

Other:

  • “An exchange of a defective item that had been misplaced and has now exceeded thirty days.”
  • “Warranty”
  • “Want to request a catalog”

About Palm Beach Jewelry

Top 5 Palm Beach Jewelry Services

Customer Care, Shipping Service

Top 5 Dislikes about Palm Beach Jewelry

Recent customer servicde

Palm Beach Jewelry reviews and complaints

Palm Beach Jewelry is ranked 82 out of 747 in Jewelry and Accessories category

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